Full-Spectrum Partnership
We don't sell software and disappear. We deploy, configure the platform to your bylaws, integrate your existing systems, train every user tier, and stay as your long-term operational partner — all under a fixed annual fee with no per-seat or per-ticket surprises.
Single municipality deployment in 2–3 months — not the 18–24 months of traditional municipal IT procurement. We handle infrastructure provisioning on Google Cloud Africa, data migration from legacy paper and digital records, user account setup, department permission mapping, and a phased go-live with dedicated on-site support. You open on day one, fully operational.
No custom code required. MCMP's Package Designer Suite lets us configure inspection packages, compliance rules, fee schedules, business type categories, and SLA tiers to exactly match your municipality's bylaws — without touching the codebase. Mirror Mode lets us test every configuration in a risk-free environment before it goes live.
MCMP connects to your existing municipal infrastructure without replacing it. Government API integrations include live DHA identity verification and live CIPC business registration — both running in production. Financial system connectivity covers SAP, Munsoft, and SAGE for billing; ESRI and Google Maps for GIS and location services. SARS Tax Compliance Status and National Treasury CSD connectivity are on the integration roadmap. Data flows automatically — no manual re-capture between systems.
We extract, deduplicate, address-normalise, and migrate your existing compliance records, business registers, inspection histories, and licence data into MCMP. Every migrated record is validated before go-live — so you start with a clean, reliable dataset, not a digital version of your paper chaos.
Local youth trained, equipped, and deployed as field-based application agents — capturing licence applications in townships, informal settlements, and rural areas where applicants cannot reach a municipal office. Agents are paid per successful registration, creating a self-sustaining local income stream alongside formalisation. Each cohort feeds into our Graduate Training Programme in AI/ML, Data Science, and Cloud Infrastructure.
Structured training programmes for every user tier — system administrators, compliance officers, field inspectors, licensing clerks, and managers. Available on-site, remotely, or in a blended format. All sessions are included in your annual fee with no cap on volume — as your team grows and turns over, training continues without additional cost.
We configure custom dashboards, define KPI frameworks, and build the ward-level compliance reports, inspector performance summaries, and SEDFA/NEF portfolio reports that leadership and oversight bodies actually require. Turn operational data into governance intelligence — and answer the Minister's question about provincial compliance in 30 seconds, at ward level.
Dedicated support team with SLA-backed response times, proactive platform health monitoring, security patches, and quarterly operational reviews. No per-ticket billing, no per-seat escalation — the support you need is included in your fixed annual fee, not metered out by the hour.
Our annual fee covers everything. No hidden charges, no seat limits, no transaction caps — a single fixed fee that scales with your municipality, not against it.
No per-seat licensing. Add every officer, inspector, clerk, and manager at no extra cost.
No per-transaction fees. Process 100 or 100,000 licence applications — same price.
As many sessions as you need. Staff turnover won't cost you extra onboarding fees.
No ticket caps, no hourly billing. SLA-backed support for the life of the contract.
Connected Ecosystem
MCMP is not an island. It is architected to connect to the national and municipal systems your operations already depend on — so data flows where it needs to go, without manual re-capture between systems.
Our Approach
A structured engagement model designed for the realities of municipal procurement, budget cycles, and capacity constraints — with a clear plan and defined process at every stage.
We assess your current compliance landscape, existing systems, team structure, bylaw framework, and integration requirements. No generic assumptions — this shapes a deployment plan specific to your municipality.
A clear scope of work, phased deliverables, fixed timeline, and annual fee — structured to fit your budget cycle and procurement process. CPI-indexed annually, no surprise escalations.
Cloud environment provisioned, bylaws configured via Package Designer, existing system integrations established, and data migrated.
All user tiers trained on-site and remotely. UAT conducted with your team across every module. Every configuration signed off before the go-live date.
Phased rollout with dedicated on-site support during the first weeks of live operations. Fast incident response, real-time monitoring, and issue resolution before they escalate.
SLA-backed maintenance, quarterly operational reviews, feature updates, and ongoing analytics consulting. We're your compliance technology partner for the contract term and beyond.